Frequently asked questions
Send the essentials and our coordination team will review your request.
Can you send a doctor to my hotel?+
Yes. Hotel, residence and home visits can be coordinated according to clinical need, location and team availability.
Are you available at night?+
The coordination desk is available 24/7. On-site response depends on clinical priority, traffic, location and team availability.
Do you speak English?+
Yes. Multilingual coordination is available in Turkish, English, Arabic and Russian.
Can you arrange an ambulance?+
Yes. Ground ambulance transfers can be coordinated between hotels, hospitals, airports and other locations.
Can you help after surgery?+
Post-procedure monitoring, wound care and nursing support can be coordinated according to the discharge plan and clinical needs.
How do I request care?+
Use WhatsApp, call us or submit the request form with your location, symptoms and preferred timing.
Is this an emergency service?+
Medi Guest Istanbul provides private medical-service coordination and is not a public emergency dispatch service. For Medi Guest coordination, call +90 541 533 12 12 or use WhatsApp.
Do you cover both sides of Istanbul?+
Yes. Services are coordinated across the European and Asian sides, subject to availability and travel time.
